SHIPPING & DELIVERY POLICY
All products purchased on our website www.bravoesportesoficial.com are shipped directly from our international manufacturing facilities straight to the address provided by the buyer at the time of purchase.
INTERNATIONAL SHIPPING
Our suppliers primarily utilize fast, tracked international shipping methods, which allow for complete monitoring of the merchandise from the moment it is dispatched overseas until it reaches its final destination. Once the package clears customs, the final delivery within the destination country is handled by the local postal service. All packages are fully insured against loss or theft.
DELIVERY TIMEFRAMES
• Processing Time: Once payment is confirmed on our website www.bravoesportesoficial.com, order processing, quality check, and dispatch take between 3 to 4 business days.
• Shipping Time: After the merchandise is dispatched to the international carrier, it takes an average of 15 to 20 business days to be delivered to the recipient.
Please note that situations beyond our control may extend the delivery window, such as global health crises, postal service strikes, or delays in processing at customs.
RESPONSIBILITIES AND GUARANTEES
Bravo Esportes guarantees the delivery of your merchandise within a maximum of 60 business days, except in force majeure situations such as those described above. We assume full responsibility for a 100% refund of the amount paid by the buyer if the merchandise is not delivered within this absolute maximum timeframe.
However, Bravo Esportes shall not be held responsible for non-delivery or delivery delays if:
• It is determined that the buyer provided an incorrect, invalid, or incomplete shipping address during checkout.
• The local postal carrier makes three delivery attempts and there is no one available at the location to receive the package.
• Local postal service strikes occur while the merchandise is actively in transit.
By purchasing any product on our website, you are utilizing our “Services.” Consequently, you agree to the terms and conditions of this Policy, including any additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Shipping and Delivery Terms apply to all users of the site, including, without limitation, users who are browsers, suppliers, customers, merchants, and/or content contributors.
